The confused rider

On this day, I picked up a rider in Mizner Park. A lady helped this other lady to the car even though she seemed able-bodied. The lady who helped the rider disappeared quickly and do not know who she was, but the rider got in and wanted to make sure I had the destination correct. We established that I did, and we were off! I guesstimated her to be in her mid-50s and was on her way to get some tests done at a well-known medical company.

I realized quickly the rider seemed a bit confused about things. Driving along Glades Road she voiced that the route on the GPS was wrong and that I should go another way. I told her I am happy to go any route she would like, but the one on the GPS was the fastest route. She was reluctantly accepting of the new route, but the moment was got in a turning lane, she quickly voiced that she was feeling very uncomfortable. I profusely apologized and said we can take her normal route if that would be better for her. Again, she reluctantly agreed to go the way the GPS said. 

I felt so bad for her as it was rapidly becoming apparent she was unaware of her surroundings. We were almost at her destination, coming in from the South, and she became seriously concerned and still let me continue as I showed her on the map her destination was 30 seconds away.

We successfully got to her destination and there is a big sign on the window of the business with the logo of the business. She sat stone-cold in the back seat, fearful to get out of the car. She told me, that this isn't right and asked if I could just take her back to where I picked her up and then go her way, the way she knows. I said of course; however, this is the right address and this is the correct business you said you wanted to go to. So she got out, walked the short distance to the front door of the business, opened the door, peeked in, and quickly (almost running) came back to the back seat of my car. Nervously, she said this isn't right and pleaded to go back to where I picked her up at. I told her, "of course, and I won't charge you either. Not a problem," I told her compassionately.

As we leave the property, she sees a big sign for FAU. She asked, "Is that FAU?" Yes, I say. "OK, now turn around," she told me excitedly. She points to the building we were just at and says, "See there it is, there is the building we need to go to." We came to the same door of the business and she went in, thanking me.

Because we came in from the South instead of the North as she had become accustomed, she was completely lost. I felt so bad for her. And apparently, she realized the stress she had put me through as well because about an hour later, she tipped me nicely through the app.